The choices we make affect many things. In 2011, I set out on a journey to build a customer preferred world-class auto body shop. My successful career was in information technologies, but my passion was and still is cars. People asked me “why?” Because it is needed. I too suffered at the hands of auto body shops that left much to be desired, including care about the customer. Something had to be done and it was up to me. My wife can tell you I never do things part way. It’s go big or go home. That is when I came across what I believe was the perfect shop in Cannon Falls. Hiring the right technicians, utilizing my management skills and having a compassion for people and their needs was the mix that became Soulfisher Collision. But that was just the beginning. Here is the rest of the story. – Mark
Soulfisher Collision and Repair
The truth is you have choices when purchasing vehicle repairs. I believe that your choice of shops should protect your interests and investment. Our purpose is to provide a unique customer-focused repair experience beginning with our commitment to you and your satisfaction and ending with you telling your friends about the exceptional service. That is why we are the customer preferred shop of choice!
We are committing ourselves to:
- Taking time to fully explain our process and your vehicle’s repairs
- Arranging for your transportation during repairs.
- Assisting with all the details of the auto body repair with your insurance company
- Proactively communicating with you throughout the repair process
- Repairing your auto properly
- Delivering your vehicle when we promise
- Gladly showing you the parts we replace
- Following-up after delivery to ensure you are satisfied
- Providing a 3 year/36,000 mile warranty on mechanical repairs*
- Offering an unprecedented “Care After The Repair” warranty program *
* Some limitations apply. Copy of warranties are available upon request.
The Customer Preferred Auto Body
Soulfisher Collision and Repair is a full service auto body shop performing a wide variety of services from bumper repairs and headlamp polishing to unibody and frame repair. Our paint shop utilizes PPG automotive refinishes providing a finish approved by all major manufacturers. Also, we have the resources to repair hail damage, glass replacement, paintless dent repair (PDR), and more.
Experience the difference. Soulfisher Collision and Repair chooses not to be a part of insurance company direct repair programs like those insurance preferred shops. We think that you deserve the proper repair with the right parts. Meanwhile, insurance preferred shops repair your vehicle realizing they have a contract constraining costs through metrics that benefit the insurance company at the expense of doing the right thing for you.
We review and utilize OEM procedures and position statements to maintain the safety and integrity of your vehicle. Most importantly, if you embrace a “that’s the way it has always been done” mentality you have no place in my shop. Your vehicle is not the same as the vehicles manufactured 5 years earlier, so neither should the repair process be the same.
Mechanical repairs at my shop involve automotive technicians not just auto body staff. No need to outsource to a dealer or experience additional delays and costs.
So if you have an accident or sustained damage to your vehicle, just tell the insurance company that you want it repaired at Soulfisher Collision and Repair rather than the insurance preferred shop. They must honor your wishes and you will be glad you did. Better yet, just come to us and we can help you make that insurance call. After all, we work with insurance companies every day and understand their methods.
You Asked For Honest, Affordable Auto Repair
About 3 years into serving our customers, we began hearing a suggestion over and over again. “Do oil changes and other maintenance” So we do. We are the only one stop independent service center featuring auto body, and auto glass in Cannon Falls, Northfield, Redwing, Hastings, and surrounding areas that also provides auto repair services. We are a full-service repair shop providing oil change services, tires, exhaust, brakes, steering and suspension repairs including shocks and struts, computerized diagnostics, alignments, tune-ups, electrical repairs and more!
Soulfisher Collision and Repair includes inspections of your vehicles with every oil change service, tire service, and repair. Our digital vehicle inspections provide you the confidence you can trust. No more soiled, oil stained pages with a bunch of colored dots with some undecipherable scribbled notes. Instead we provide you a clean, printed document that includes photo evidence of the recommended repairs wherever possible. We will always take the time to explain our findings to you, not in mechanics speak, but in terms you understand.
Many repair shops won’t equip themselves to handle the newest vehicles because they assume all the work will be warranty work. Soulfisher Collision and Repair is different in that we prepare to handle the latest vehicles.
Cannon Valley Auto Glass
Why stop there? I experienced a shortage of available auto glass services in the area, so I started Cannon Valley Auto Glass. We perform in-house and mobile auto glass repair and replacement. Our Master Certified Installer has extensive experience installing auto glass and we subscribe to the standards and practices of the Auto Glass Safety Council (AGSC). We work with all insurance companies and are members of the Lynx and Safelite Solutions Networks.
Care After The Repair sm
We back our repairs with our exclusive “Care After The Repair” program. We don’t stop with the typical limited lifetime warranty or 24/24,000 miles mechanical warranty. Rather, Soulfisher Collision and Repair is unique in that we go beyond the limited lifetime warranty to our auto body customers and the 36 month/36,000 mile mechanical warranty offerings that already put us ahead of most shops.
Now people say I overachieve, that I am unable to leave a good thing alone. I appreciate their compliments. Accordingly, I upped the game with our 1-year maintenance and inspection program “Care After The Repair.” While others may want to wave goodbye to you and your car, we look forward to maintaining a relationship built on trust and confidence with you, our customer.
A World-Class Shop – Home Town Values
In five short years, Soulfisher Collision and Repair grew from a basic small town auto body shop to become an industry leader in services. Few repair shops provide auto body, mechanical repairs and auto glass replacement. Many believe it can’t be done in a small town, but with our outstanding staff, we pull it off every day.
Why should you give up the home town values to get a great repair? Family-owned and small town raised, my wife and I know the importance of integrity, friendliness and community spirit. That is our culture. So come on in, have a cup of coffee, a fresh baked cookie, and let’s chat about how we can help you..
Serving the South Metro to Pine Island and beyond
Our service and smile draws customers from Eden Prairie, Woodbury and other distant locations. We primarily serve Cannon Falls and the surrounding area: Castle Rock, Coates, Dennison, Dundas, Farmington, Goodhue, Hampton, Hastings, Kenyon, Miesville, Nerstrand, New Trier, Northfield, Pine Island, Randolph, Red Wing, Rosemount, Stanton, Vasa, Vermillion, Wanamingo, Wastedo, Waterford, Welch, White Rock, Zumbrota and beyond. So let us serve you by calling us at 507-263-5160 and setting up an appointment today.